[ale] I'm confused

John Pilman jcpilman at gmail.com
Fri Nov 19 18:38:10 EST 2010


My experience with Best Buy and their warranties is similar, but dated. I
don't spend much time or money there anymore because of that.

On Fri, Nov 19, 2010 at 6:31 PM, Richard Bronosky <Richard at bronosky.com>wrote:

> My [vicarious] experience with the warranties my mother in law insists
> on buying from BestBuy is that when you get a lemon they refuse to
> replace it. Instead they come out and replace the bulb in your
> projector every few months until the warranty expires. And with
> computers they tell you it is your fault and not covered.
>
> On 11/19/10, wolf at wolfhalton.info <wolf at wolfhalton.info> wrote:
> > IMO, extended warranties are always just moneymakers for the retailer.
> > Most things fail in the first week or 2, if they are going to fail...
> > Or they fail 5 years out - 3 years after your extended warrantee is
> > done.
> > The the cost of replacing the very, very few things that fail in the
> > interim
> > (covered) period are more than offset by the other instances.
> >
> > -----Original Message-----
> > From: Tom Freeman <tfreeman at intel.digichem.net>
> > Reply-to: Atlanta Linux Enthusiasts <ale at ale.org>
> > To: Atlanta Linux Enthusiasts <ale at ale.org>
> > Subject: Re: [ale] I'm confused
> > Date: Fri, 19 Nov 2010 11:54:35 -0500 (EST)
> >
> >
> > Disclaimer - IANAL, nor do I work associated with retail operations.
> >
> > My understanding is that for most situations the extended warrenty
> > offered at time of sale is almost pure profit for some company. I am
> > sure that there are times and conditions where an extended warrenty
> > makes economic sense but I personally don't know what those
> > conditions might be.
> >
> > That said, prorating the warrenty in case of a totalled wreck
> > seems like a nice gesture at least.
> >
> > As usual, YMMV and probably does.
> >
> > On Thu, 18 Nov 2010, Michael Potter wrote:
> >
> >> When I bought my car they offered me a 7 year warranty for $N.
> >> I asked what happened if I totaled my car and I did not need the
> >> warranty.  They said they would give me a prorated return on the $N -
> >> $50 fee.
> >> That may sound good, but the car comes with 5 year warranty.
> >> They are on the hook only the last two years, but if you return the
> >> warranty, they prorate from the beginning.
> >> I said no thanks.
> >>
> >> FWIW: Apple has the same deal on their 'AppleCare'.  It starts from
> >> when you bought the computer.  There is no way to get it extended.
> >> Apple goes out of their way to make that clear.
> >>
> >> On Thu, Nov 18, 2010 at 9:50 PM, Chris Fowler
> >> <cfowler at outpostsentinel.com> wrote:
> >>> On Thu, 2010-11-18 at 21:21 -0500, Chris Fowler wrote:
> >>>> I went ahead and bought a 2Y warranty from HP so that I will not have
> >>>> to
> >>>> buy her another laptop until BF of 2012.
> >>>
> >>> Okay here is the funny story.
> >>>
> >>> They sold me a 2Y Extended Service Plan.  That plan starts the day of
> >>> purchase!  I was not informed of this.  When I got the email that
> stated
> >>> 11/28/2009 -> 11/28/2011 I was furious.
> >>>
> >>> I've been on the phone for 30 minutes and I have to call back in 24
> >>> hours to cancel the transaction.
> >>>
> >>> Why would I pay $99 for a 2Y warranty with 1 year already gone?  Does
> >>> this make any sense?
> >>>
> >>>
> >>>
> >>>
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> >>
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>
> --
> Sent from my mobile device
>
> .!# RichardBronosky #!.
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