[ale] Not so off topic: You Are Not Your Phone

[Jim Philips]

This article explains what damage people do to themselves when they give too
much loyalty to a company. Best lines:

"...that feeling of loyalty to a company? It completely erodes your right as
a customer. A company is only as good as its last product—especially when
they don't own up to their own mistakes. Toyota has made some of the world's
finest vehicles for the last thirty years, but it just took one ghastly
mistake to erode that trust. "

http://gizmodo.com/5585072/

As a follow-up, there's a related report of Apple censoring its support
forums where people discuss Consumer Reports' failure to recommend iPhone 4:

http://www.tuaw.com/2010/07/12/apple-drops-consumer-reports-discussion-threads-down-memory-hole/
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