[ale] One email address, multiple users

[Jim Kinney]

I was mulling about this approach but I could wrap my head around how
to do a round robin in procmail.

not that I'm any good at all with procmail...

If you have any procmail scripts that do something like this please share!!

PS. glad to see you posting again on ALE. It's been a long time - welcome back!

2009/11/18 Björn Gustafsson <bg-ale at bjorng.net>:
> If you wanted to follow that approach, you could even go so far as to
> write a procmail rule that does a round-robin delivery of messages
> into three different folders, one per person/workstation.  Then they'd
> each log in with the same mail account, but just look at a different
> "personal" folder.
>
> On Wed, Nov 18, 2009 at 3:54 PM, PairOfTwins <PairOfTwins at mindspring.com> wrote:
>> Mike:
>>
>> If they don't have much in the budget, this dragging emails to folders
>> idea sounds like a quick but effective solution.
>>
>> I'm unclear on where the outgoing emails would end up.  Could each
>> "Inbox" have a corresponding "Sent" folder?
>>
>> Thanks,
>> Tom
>> ===========================
>> Michael H. Warfield wrote:
>>> On Tue, 2009-11-17 at 21:28 -0500, PairOfTwins wrote:
>>>
>>>> Gang:
>>>
>>>> A local business takes orders online (about 150 per day, each order a
>>>> separate email) and processes them from 1 workstation.  They'd like to
>>>> have 3 workstations processing that same batch of incoming emails.  The
>>>> goal is for each user to see which emails had been responded to, and
>>>> process only the ones that hadn't.
>>>
>>>> My basic approach would be an IMAP setup.  Any better idea?  More
>>>> sophisticated solution?
>>>
>>> Honestly...  IMAP is a great idea, but...  You should make queue's (IMAP
>>> folders) for each person.  Each person grabs a message and pulls it into
>>> their queue and then they are responsible for it.  Otherwise, it will
>>> just become too intractable trying to depend on read and responded to
>>> flags.  If they fail to handle it, that's a problem but, at least, you
>>> know who claimed it.  The alternative is a dispatcher who routes
>>> messages to the queues and assigns them out.  Just doing it in a single
>>> IMAP mailbox as a free for all is going to be a mess.
>>>
>>> Not saying IMAP is the best idea here (but for small operations it very
>>> well might be) but if you want to use IMAP, this is how I would do it.
>>>
>>>
>>>> Tom
>>>
>>> Mike
>
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-- 
-- 
James P. Kinney III
Actively in pursuit of Life, Liberty and Happiness