[ale] Comcast Business Class experiences?

Scott McBrien smcbrien at gmail.com
Wed Mar 25 12:41:44 EDT 2009


Jeff,  I don't know.  The plan I have gave me a static IP.  I've had  
the service since December and have kept the same IP, despite  
rebooting and powercycling the RG.

I will say that talking to their Texas based tier 1 tech is painful if  
you're more sophisticated than "omg, please fix my intarwebnets!" But  
that's pretty standard these days.  Generally I need to talk to tier2  
or get a home tech dispatched so they

On Mar 25, 2009, at 11:59 AM, Jeff Hubbs <jeffrey.hubbs at gmail.com>  
wrote:

> Scott -
>
> One line of bull I was sold when I signed up for U-Verse was the
> availability of static IP for a small fee.  When I called post-install
> to try to get that set up, they told me it wasn't available.  I  
> brought
> a server home from QTS on the basis of that feature only to find  
> they'd
> baited-and-switched me.  What do you know about that?
>
> - Jeff
>
> scott mcbrien wrote:
>> Chris,
>>
>> Have you priced AT&T's UVerse?  The DSL speeds are up to 10down/2up
>> which I've been getting and occasionally will operate at 12down/4up.
>> They give you a non-nat'ed IP.  The downside is the initial setup is
>> painful, but only a day, and the equipment they give you (a 2wire
>> router) is known for it's UI suck.  Now that I've got all the kinks
>> worked out it's not bad.  The upside is that the link has been very,
>> very reliable.  I'm on a res plan.
>>
>> -Scott
>>
>> On Wed, Mar 25, 2009 at 11:20 AM, Chris Woodfield
>> <rekoil at semihuman.com <mailto:rekoil at semihuman.com>> wrote:
>>
>>    Hi all,
>>
>>    So sadly, I think it's time to ditch Speakeasy - can't justify the
>>    cost anymore, especially since I haven't been able to get a full  
>> 6Mbps
>>    in a long time. The last national outage kinda sealed the deal for
>>    me...I'm in Midtown Atlanta, if that helps...
>>
>>    So, I'm looking at Comcast's "Business Class" service - from  
>> talking
>>    to a rep, I'm looking at saving about $30/month if I go with their
>>    6Mbps/1Mbps service and get 5 static IPs (The speakeasy plan I  
>> was on
>>    included 4, and gives me 768K up). I can make do with a single  
>> static
>>    and shave off another $5/month, but I'm not keen on having to  
>> set up
>>    port forwarding.
>>
>>    So, a couple questions -
>>
>>    How reliable/responsive *is* the Business Class service compared  
>> to
>>    Comcast residential? I've heard the myriad horror stories, but  
>> they
>>    all seem to come from the residential customers. Any insights/
>>    experiences from Business customers here?
>>
>>    Does Comcast apply bandwidth caps/port blocking to Business Class
>>    customers?
>>
>>    How is the CPE set up - I've seen forum posts suggesting that  
>> it's not
>>    a true bridge, and that even a static IP is set up as some sort  
>> of 1-
>>    to-1 NAT on the CPE. This will break my 6in4 tunneling (unless  
>> the CPE
>>    can terminate the tunnel), so I'd like to know if it can be set  
>> up in
>>    a true bridging mode.
>>
>>    All in all, think it's worth the money I'd be saving to make the  
>> move?
>>
>>    Thanks in advance...
>>
>>    -C
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>>
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