[ale] anyone have any experience with cbeyond they'd like toshare

Omar Chanouha ofosho at gatech.edu
Mon Jun 8 15:26:00 EDT 2009


We used them in miami for a small startup. My boss happened to know a guy
there, so we were able to get alot of deals: extra lines, ability to
move/break contract, first month free, etc. They have been reliable so far:
8mnths, and there tech support was good enough to help my boss fix something
when i wasnt around: thats impressive :-) Let me know if you want the name
of the guy we used, he may be able to get you some good deals too.

-O

On Mon, Jun 8, 2009 at 2:45 PM, Edward Holcroft <eholcroft at mkainc.com>wrote:

> Used CBeyond in our Dallas and Atlanta offices for several years and been
> quite OK with their service. Had to move away from them as part of a
> company-wide 18 office shift to Qwest MPLS (nightmare experience in itself
> and still incomplete after six months).
> However trying to leave Cbeyond is proving to be exceptionally difficult.
> They are doing as much as possible to delay and obstruct the porting of
> numbers to new providers - been paying double bills for several months now
> while they continue to come up with reasons why the order cannot be
> completed.
>
> ed
>
> On Mon, Jun 8, 2009 at 14:20, Atlanta Linux Enthusiasts - Yes! We run
> Linux! <ale at ale.org> wrote:
>
>> I've used c-Beyond for several years  (shared T-1, phones &
>> internet.) We've had maybe 2 or 3 brief outages (one caused by BellSouth
>> clipping the wrong wire, another when  the c-Beyond supplied APC
>> UPS powering the switch died, maybe one other due to lightening?). They've
>> been generally responsive, the tech support folks reasonbly well
>> qualified. Bandwidth never quite hits advertised peaks, which the sales
>> guys will warn you about beforehand.
>>
>> Generally I'd say they're pretty much adequate without being exciting.
>> Should we find a cheaper alternative offering significantly greater
>> bandwidth, we'll probably think pretty hard about switching. Til then,
>> we'll just keep rocking along...
>>
>> Hope this helps.
>>
>>
>> ----- Original Message -----
>> From: [ mailto:briarpatch.jim at gmail.com ]Jim Philips
>> To: [ mailto:ale at ale.org ]Atlanta Linux Enthusiasts - Yes! We run Linux!
>> Sent: Monday, June 08, 2009 2:00 PM
>> Subject: Re: [ale] anyone have any experience with cbeyond they'd like
>> toshare
>>
>>
>> I have a friend doing contract work for them now. I'll have lunch with him
>> later this week. Do you need feedback right away?
>>
>> On Mon, Jun 8, 2009 at 1:49 PM, Geoffrey <[
>> mailto:lists at serioustechnology.com ]lists at serioustechnology.com> wrote:
>>
>>
>> Subject says it all...
>>
>> --
>> Until later, Geoffrey
>>
>> Those who would give up essential Liberty, to purchase a little
>> temporary Safety, deserve neither Liberty nor Safety.
>>  - Benjamin Franklin
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>
>
> --
> Edward Holcroft
> Madsen Kneppers & Associates Inc.
> 3020 Holcomb Bridge Rd. NW
> Norcross, GA
> 30071
> Tel (770) 446-9606
> Fax (770) 446-9612
> Cell (404) 431-6814
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