[ale] [OT] Roadrunner?

Jeff Lightner jlightner at water.com
Thu Jul 2 08:58:03 EDT 2009


You could keep the brain-dead person on one line while dialing on
another to insure it isn't that same person that answers the other call.

This assumes of course they don't all their hiring by driving down the
street yelling "Who wants to do tech support for us?" which I often
suspect they do.

-----Original Message-----
From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On Behalf Of tom
Sent: Wednesday, July 01, 2009 9:59 PM
To: Atlanta Linux Enthusiasts - Yes! We run Linux!
Subject: Re: [ale] [OT] Roadrunner?

On Wed, 1 Jul 2009, JK wrote:

> Matt Gilbert wrote:
>> Hi all,
<<snip>>

>
> Ditto on tom's comment about the customer support, though. They're
> fairly clueless in that department.
>
Relative to at&t customer support, roadrunner comes out not too horrid
(I 
get to talk to at&t for help with the girl friend's connection). I
haven't 
had the need/chance to try the tactic somebody around here suggested of 
calling back until you get support with oxygen reaching the brain, but
the 
life is still young...
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