[ale] [OT] AT&T DSL vs RoadRunner cable broadband

[Jim Kinney]

Speakeasy.

Awesome service. The support is in native English and the person on
the other end can actually run a connection test and do diagnostics.
It's more $$ than AT&T or Comcast but I'd rather have things work and
be able to get things fixed if they don't.

On Fri, Feb 6, 2009 at 8:16 PM, Sean C. McCord <scmlist at cycoresys.com> wrote:
> On Fri, Feb 06, 2009 at 03:51:15PM -0700, JK wrote:
>> I'm hoping maybe ATT will get their act together and make
>> me happy sometime soon.
>
> Good luck is all I can say.  I used to recommend BellSouth DSL lines to
> my customers, and woe is me for it, now.  BS has always been a pain to
> work with, but at least you could get to someone who knew something
> eventually and get the problem resolved... or if you were veteran, at
> least bully the people into doing what needed to be done.
>
> Since the AT&T merger, however, it has been a swift spiral downward.
> They are rapidly bumping out the people who knew anything at all levels
> I've been able to interact with.  It is very reminescent of the old MCI
> meltdown.
>
> At any rate, and without going into horrible details:  stay away from
> AT&T DSL.  I can say that Comcast, while totally incompetent in the
> support arena, at least works more often.  I have no experience with
> Time-Warner.
>
> Consumer-level "broadband" is in a dysmal, non-competitive state, but, of
> course, there's nothing new about that.  All's not doom and gloom,
> though.  You can finally get double-digit download (but, mind you,
> definitely not upload) speeds (after only a dozen years or so of general
> "broadband" availability) at a somewhat affordable price. :)
>
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-- 
-- 
James P. Kinney III