[ale] advice needed.

Christopher Fowler cfowler at outpostsentinel.com
Thu Feb 5 16:27:04 EST 2009


Joshua Kite wrote:
>
>
> One somewhat legitimate obstacle to selling a Linux-based solution is 
> that smaller organizations may not be able to justify the cost of 
> having a Linux sysadmin when they already have a windows admin.  If 
> that is the challenge with the smaller companies, then the VM solution 
> is compounding the problem and not solving it, because your customer 
> must now have a windows admin who can become familiar with Linux and 
> also VMWare or similar software.
They don't need Linux sysadmins.   When we created our solution
I created a proprietary web interface (not webadmin) that allows
our customers to configure everything necessary.  We give them
the server and we do NOT give them any passwords to the CLI.

Some of our customers do not have any clue that the RAID1 Dual
Core server that we give them runs Linux.  They turn it on, it DHCPs,
and they go to http://XXX.XXX.XXX.XXX/XX to configure it.  Its easier
to configure than a D-Link router.

I've tried to take the Linux out of Linux because my customers use
Windoze.  However this method does require a little bit of work.  There 
are many programs in the server that read the config file generated by 
the UI at startup.   Some programming is involved.

Not one of my customers has a UNIX admin.  Not one.  And they all
run more Linux than they probably know :)








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