[ale] Connection timed out (Port 25)

[J. D.]

Thanks for the response Jim. I agree that it seems like an issue on other
end. I think the client is convinced of the same. "The problem isn't on my
side, it's theirs." ;)


On Fri, Dec 11, 2009 at 12:59 PM, Jim Kinney <jim.kinney at gmail.com> wrote:

> sound like a routing issue between client and mailserver. If no one else is
> having an issue then it's on their primary leg and not under your control
> anyway.
>
> They need to notify their ISP of the connection problem.
>
> On Fri, Dec 11, 2009 at 12:46 PM, J. D. <jdonline at gmail.com> wrote:
>
>> Hey all,
>>
>> A client has problems with email timing out trying to get to my incoming
>> mailserver. The client will send several emails in a day and then one or
>> more of them
>> time out. They get a bounce message from their provider that looks like
>> this:
>>
>> -----Original Message-----
>> From: Mail Delivery Subsystem
>> [mailto:MAILER-DAEMON at omr1.networksolutionsemail.com]
>> Sent: Wednesday, December 09, 2009 7:01 PM
>> To: beckyr at sendersdomain
>> Subject: Warning: could not send message for past 4 hours
>>
>>     **********************************************
>>     **      THIS IS A WARNING MESSAGE ONLY      **
>>     **  YOU DO NOT NEED TO RESEND YOUR MESSAGE  **
>>     **********************************************
>>
>> The original message was received at Wed, 9 Dec 2009 15:40:11 -0500
>> from mail.networksolutionsemail.com [205.178.146.50]
>>
>>    ----- Transcript of session follows -----
>> <bruce at ourdomain.com>... Deferred: Connection timed out with
>> mailman.ourdomain.com.
>> Warning: message still undelivered after 4 hours
>> Will keep trying until message is 5 hours old
>>
>> We process a lot of email and complaints like this are very uncommon. I
>> have spoken with our T1 service provider, and network solutions and have
>> gotten nowhere. The client has sent us several of these bounce messages and
>> they all have the same ip 205.178.146.50. At one point I thought this might
>> indicate the issue in one of networksolutions outgoing mail servers but I
>> don't really know. I think if we were having problems with our incoming mail
>> server my phone would be ringing off the hook.
>>
>> Any ideas or suggestions on troubleshooting this?
>>
>> Best regards,
>>
>> J. D.
>>
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>>
>
>
> --
> --
> James P. Kinney III
> Actively in pursuit of Life, Liberty and Happiness
>
>
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