[ale] Fwd: [OT] Help with burning recovery disks from HP

[Stephen Cristol]

Robert,

Thanks for your assistance. I'll pass along your advice.

S

> It sounds like you have a hardware problem.
>
> That machine should still be under warranty, so contact HP and let  
> them walk you
> through the steps they'll require.  They'll make a determination,  
> and probably
> either send you a brand-new harddrive preloaded or have you send  
> the machine
> back to them in the box they'll ship to you.  They'll pay for  
> shipping both
> ways.
>
> Phone: 800-474-6836
>
> HP Support Chat:
> https://wimpro2.cce.hp.com/ChatEntry/Chat.aspx? 
> productOID=3623529&productLine=6J
> &productSNI=hppavilion3623523&productName=HP+Pavilion+a6228x+Desktop 
> +PC&productC
> ategory=12455&SCOID=82702&h_cc=us&h_lang=en&lc=en&PSOID=3548186&lang=e 
> n&cc=us
>
>
> If your friend really doesn't need the data, just set her up with a  
> loaner until
> it gets back or the replacement drive arrives.
>
> ;c)
>
> At this point that really is the best way to go.
>
> Cheers,
> Robert~
>
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