[ale] [rant] I dislike "we only support winblows/OS X" AT&T internet

[Ned Williams]

You miss my point.

Regardless of what it takes to do a ping..you have their service you agreed
to their terms of service, that TOS states they only support windows...that
means you understood at the time of getting the service that calling in
because your Linux connected machine has a problem is a lost cause. The
effect of the operating system is not what is  up for debate, the effect of
the contract the customer agrees too, is. Is it a wrongly minded contract
sure if your a Linux person, but that is not of any consequence to AT&T. .If
you don't like, don't be their customer. That is your greatest method to
effect chance upon them.


Ned





On Mon, Mar 3, 2008 at 1:32 PM, Jeremy T. Bouse <jeremy.bouse at undergrid.net>
wrote:

> But again these specs you quote also fall back to the issue of what
> affect the Operating System has on OS-independent network routing
> issues. Those are really specs for software being installed not what is
> needed to provide a level of network service connectivity. If they ask
> you to do a ping does it really matter what OS you do it from? Same for
> traceroute, opening a web page, etc...
>
> Ned Williams wrote:
> > If you have 19 machines on a network, why don't you have a switch and
> > a router and not force a linux box to do the job of the aforementioned
> > 10 dollar router?
> > Sorry I know there are people out there who insist on demonstrating
> > value in their stll creaking along  486/66 by making it their dsl
> > router/firewall...but I mean rather than get spitting mad on the phone
> > with techs who you KNOW are not going to know squat about linux nor
> > are they required too...(a google of "AT&T system requirements" first
> > hit spells out what they are required to support)
> >
> >     * Intel or equivalent Pentium Pro, II, III, or IV at 133MHz or
> faster
> >     * Windows 95/98/ME/XP or Windows NT 4.0/2000 (TCP/IP and Ethernet
> >       support must be enabled)
> >     * RAM -
> >           o Windows 95/98/XP - 32 MB
> >           o Windows NT - 32 MB
> >     * Hard drive with 100 megabytes available
> >     * Ethernet Network Interface Card (NIC) or built-in Ethernet port
> >       supporting 10 Base-T
> >     * CD ROM
> >     * Microsoft^(R) TCP/IP stack
> >
> >
> > This means when you, you're gf, your mom,dad uncle or whomever has
> > their service all agreed to these terms when you got the service..
> >
> > don't agree fine, get speak easy, they support Linux and your blood
> > pressure will be lower...but don't expect the AT&T's  Chennai support
> > center to understand the eccentricities of the  latest Debian release,
> > when their product list is limited to windows only..
> >
> > and hey if it helps..they don't support Vista either
> >
> > Ned
> >
> >
> >
> >
> >
> >
> >
> > On Mon, Mar 3, 2008 at 12:05 PM, Jeremy T. Bouse
> > <jeremy.bouse at undergrid.net <mailto:jeremy.bouse at undergrid.net>> wrote:
> >
> >        The other problem with being able to go with any one other than
> the
> >     telco is if you're like me, stuck behind a remote DSLAM the telco
> >     won't
> >     provide the resellers with the ability to service you. Every DSL
> >     provider claims they can't service my house but I have the top
> >     speed DSL
> >     from AT&T. Luckily I don't have to call them for support too often
> >     considering I've got a very non-standard configuration in the
> >     house that
> >     would drive their script-readers nuts, along with myself trying to
> >     explain it to them.
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> >
> >
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