[ale] [rant] I dislike "we only support winblows/OS X" AT&T internet

[tom]

On Sat, 1 Mar 2008, Scott Warfield wrote:

> Get speedfactory.  They use the AT&T dsl lines, but those jokers are
> fabulous.  When I call, they use my first name, know I use linux, and know
> I'm not an idiot.  That's worth extra, but they won't take tips =(
>
> Scott M. Warfield
> smw at malamber.org

I'd love to, but they don't seem to be available here 8-(. That, and the 
lady only wants the least expensive option.


>
> -----Original Message-----
> From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On Behalf Of Thompson
> Freeman
> Sent: Saturday, March 01, 2008 9:37 PM
> To: Atlanta Linux Enthusiasts
> Subject: [ale] [rant] I dislike "we only support winblows/OS X" AT&T
> internet
>
>
> The subject pretty much says it all in the short form. I need to blow
> steam so you can delete this with my appreciation for the use of your
> bandwidth.
>
> My girlfriend has BellSouth/AT&T dsl service at home, although she
> doesn't much use it prefering to do her thing at work. I built her a
> box and loaded Ubuntu 7.10 on it, which connects through a Westell
> router/dsl modem. There are connectivity issues with the internet
> however, so I went over for a troubleshooting session this evening.
>
> Now, I do know better than to admit to these script reading tech
> support people that I've got linux running, but I've got a big mouth
> also. Strike one on me. Actually two and three, end of inning, also but
> the script reader was willing to fool along.
>
> The problem is that the modem will not stay linked up (and this is
> influenced by the OS HOW??), but drops the connection. I can access the
> web setup stuff on the Westell box just fine.
>
> Basically I got told (eventually) to get an expert on my end of the
> line with Windows, or forget it.
>
> Jerks.
>
> I'll take the laptop over tomorrow, with Wonders 2000 on it, and see if
> the next mouth breather can see reason.
>
> Trouble is, my only other option for her seems to be RoadRunner (I get
> to fight with them for my daughter), for three times the money. Doesn't
> seem to be worth the effort.
>
> Thanks for letting me bitch for the moment. I'm feeling slightly
> better.
>
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