[ale] external monitor & automated refund request for Comcast or other services

[Geoffrey]

Robert Reese wrote:
> Hi Jerry,
> 
> *********** REPLY SEPARATOR  ***********
> On 1/11/2008 at 8:55 AM Jerry Yu wrote:
> 
>>   - Worse, for acknowledged outages, Comcast doesn't automate refunding
>>   customers in the affected service area.
>>
>> To "encourage" them to improve the up time, I think it'd be nice to automate
>> the outage->refund process.
> 
> It's called "Class Action".  It works for the person with the balls to do it. ;c)

It's called 'a waste of time.'  The only winners in a class action law 
suit are the attorneys..  The company being sued has to pay a large sum 
of money to an even larger group of people.  The company loses out 
because they have to pay, the people lose out because they get pennies 
on the hundreds of dollars.

The attorneys win, on both sides...

-- 
Until later, Geoffrey

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.
  - Benjamin Franklin