[ale] OSS support software

[Christoper Fowler]

Robert Coggins wrote:
> I like eventum a lot.  We used it at my last job and I spent a bit of
> time adding to it for our own needs.  IRC support is fantastic as you
> have direct access to the lead developer.
>   

I'm trying to get my head around how eventum does email. 
I'm looking for a way that customers email an account 
<support at company.com> and a ticket gets issued immediately.  We
then converse over that ticket with the history going in the database.
> Robert
>
> Christoper Fowler wrote:
>   
>> Warren Myers wrote:
>>     
>>> There was a long set of answers to a similar question on 
>>> Stackoverflow: http://stackoverflow.com/questions/114007/free-supportticket-software 
>>>
>>>
>>>       
>> The wiki page is amazing.
>>
>> Right now I'm testing out Eventum.
>>
>> _______________________________________________
>> Ale mailing list
>> Ale at ale.org
>> http://mail.ale.org/mailman/listinfo/ale
>>     
> _______________________________________________
> Ale mailing list
> Ale at ale.org
> http://mail.ale.org/mailman/listinfo/ale
>   

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mail.ale.org/pipermail/ale/attachments/20081217/5f591833/attachment.html