[ale] Help Desk software?

[krwatson at cc.gatech.edu]

> -----Original Message-----
> From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On Behalf Of Jeff
> Lightner
> Sent: Wednesday, August 27, 2008 15:43
> To: ale at ale.org
> Subject: [ale] Help Desk software?
>
> Anyone know of a free (or at least relatively cheap) software that can be
> used for help desk tickets?
>
>
>
> Remedy has already been ruled out due to its high cost.
>
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RT: Request Tracker
http://www.bestpractical.com/rt/


keith

--

Keith R. Watson                        Georgia Institute of Technology
Systems Support Specialist IV          College of Computing
keith.watson at cc.gatech.edu             801 Atlantic Drive NW
(404) 385-7401                         Atlanta, GA  30332-0280