[ale] Latency on my DSL line

[Thompson Freeman]

On 11/08/2007 01:00:23 PM, Alex LeDonne wrote:
> On Nov 7, 2007 10:17 PM, James P. Kinney III
> <jkinney at localnetsolutions.com> wrote:
> > On Wed, 2007-11-07 at 21:15 -0500, Sean Kilpatrick wrote:
> >
> > >
> > > So far I have had no troubles with Speakeasy.net.  Every time I
> have
> > > called for tech support I have gotten someone who is technically
> savvy,
> > > understands standard commands, and is willing and able to
> > > do what it takes to fix the problem if he can without having to
> get
> > > permission from someone further along the food chain.  Hate to
> sound
> > > snarky, but Speakeasy's techs all speak English as a first
> language.
> > > Their service has been like Mindspring's was 15 years ago, before
> > > Earthlink bought them out and the service went to Bangalore and
> then
> > > to Manila.
> > >
> > > Sean
> >
> > I sent a hearty second for Speakeasy as well. They now have a
> 15Mbps
> > speed with 1Mbps up. I can't get the 15 but I can get the 10 at my
> > place. Upgrading tomorrow.
> >
> > In 3+ years with speakeasy the outages have been nearly
> non-existant. Of
> > the 3 I have had, 1 was a faulty connection at the pole after a
> storm
> > (BellSouth problem), one was a blown-up router in their Atlanta NOC
> > (They actually CALLED me to let me know of the failure and a time
> > estimate for returned service - they beat the time estimate by 50%),
> the
> > third time was a service outage caused by a BellSouth POTS head who
> > disconnected my Naked-DSL line since it didn't have dial tone.
> 
> I'll throw in a "me too" for Speakeasy... after a lightning strike
> fried my modem, they were able to send a replacement at no charge in
> exchange for re-upping for a 1-year contract. Speakeasy has been far
> more reliable even than Georgia Power in our area.
> 
> We were down with that router blow-up, but other than that I can't
> recall an outage. All the techs I've dealt with have been conversant
> in Linux. One was able to say "as root, just use ifconfig eth0 with
> the IP address to change your IP when you plug straight into the
> modem, then change the default route to point to the router".

Guess I'll throw in a "me four" or something. I've had a few sessions  
of being knocked off line recently, which I suspect is due to the local  
phone boys, but nothing concrete has been shown.