[ale] BellSouth/ATT DSL

[Michael B. Trausch]

On Mon, 2007-06-25 at 11:54 -0400, Jeremy T. Bouse wrote:

> I put little faith in the tech support personnel regardless of what
> operating system you're running. From their POV if it isn't working
> it's
> easier to blame it on the customers equipment than their own, luckily
> I
> have enough networking knowledge to do my own troubleshooting before I
> ever start to call them. 


Definitely.  If they hired people who actually had the credentials to be
technical support personnel ("they" being nearly everyone), then things
would be far easier.

    --- Mike

--
Michael B. Trausch
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