[ale] Printing problems

Michael B. Trausch michael.trausch at gmail.com
Sat Jun 23 16:24:45 EDT 2007


On Sat, 2007-06-23 at 16:08 -0400, Scott Castaline wrote:

> The most notable problem is when I print from Adobe Acroread. Each 
> subsequent page printed keeps on shrinking until you can't read it 
> anymore. The other free pdf viewers cuts off parts of the pages. When
> I 
> print from the web browser using duplex printing it'll print on one 
> side, and just eject the paper on the other side and do the printing
> on 
> the next page. Other times it'll print, eject and load a 2nd page and 
> eject again. So far printing from OpenOffice apps seem to be okay. I 
> would knock on wood after saying that, but I have a headache. This
> all 
> started when I had done the previously mentioned changes. 


Curious behavior, to be sure.

Have you tried taking a PDF document that you have printed and
converting it to PostScript prior to printing, to see if the effect
continues?  If you use the printing engine to convert PDF-->PS, and the
effect shows up in the PS file, at least that would be an indicator of
where the problem might be; on the other hand, if the PS file looks
identical to the PDF file, and the printer has the same issue, that
would show something else... the final possibility, of course, is that
the PS file and the PDF file look as they should and the printer prints
the PS file correctly, while printing the PDF incorrectly.

I don't know how OOo submits jobs to the printing subsystem, but I would
expect that it does so using PostScript.  However, PDF can be converted
by the printing system, usually (e.g., Ghostscript takes PDF as input,
as well as PostScript Levels 1, 2, and 3).  I would try to convert the
document and see what happens.  This will probably require that you
figure out what the pipeline is, though, to feed files to the printing
system through hplip to do anything but the most basic of
troubleshooting, and that is about out of my territory at the moment; as
I have never had issues with hplip, I have never had to try to
troubleshoot it.

    --- Mike

--
Michael B. Trausch
           michael.trausch at gmail.com
Phone: (404) 592-5746
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