[ale] Suse vs. Ubuntu. Is is worth the time to switch to ubuntu?

[Brian Pitts]

Jeff Lightner wrote:
> If you're looking for commercial support like Suse has you might want to
> consider RedHat rather than Ubuntu. 

Canonical will gladly sell you support for Ubuntu.

http://www.ubuntu.com/support/paid

Coverage 	9 x 5 	24 x 7
Desktop support 	$250 (USD)* 	$900 (USD)*
Server support 	$750 (USD)* 	$2750 (USD)*
Thin client and cluster support 	$1200 (USD)* 	$4000 (USD)*
Term 	1 year 	1 year
Live phone support 	Included 	Included
Email support 	Included 	Included

They just announced a new tool available to support customers
http://arstechnica.com/news.ars/post/20070724-ars-at-ubuntu-live-canonical-releases-web-based-server-management-platform-for-support-subscribers.html

Landscape is a web-based systems management platform that simplifies 
administration of desktop and server computers running Ubuntu. Landscape 
makes it possible to remotely deploy patches, updates, and packages. It 
also provides extensive support for reporting and resource-usage 
analysis across groups of systems. In order to provide more flexible 
group management, Landscape allows administrators to organize groups of 
systems by using tags. Launchpad also includes an auditing framework 
that can show a history of actions performed on the local system as well 
as changes made by an administrator through Landscape. Landscape has 
support for "semi-connected management" functionality, which will queue 
operations for systems that aren't currently online and then perform the 
tasks when the system is once again network accessible. Semi-connected 
management makes it possible to manage systems that don't consistently 
have connectivity, like laptops that are deployed in the field.