[ale] Speaker needed for Thursday's ALE Central meeting

[Michael Hirsch]

We use RT (request tracker) here at work.  It seems pretty good for
exactly that sort of thing.  It was a little hairy to set up, as I
recall.  I had to do a lot of hand holding in the IT room until they got
it running.

Yes, it is Open Source, of course.

Michael

> -----Original Message-----
> From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On Behalf Of
> Christopher Fowler
> Sent: Friday, January 07, 2005 9:39 PM
> To: Atlanta Linux Enthusiasts
> Subject: RE: [ale] Speaker needed for Thursday's ALE Central meeting
> 
> On Fri, 2005-01-07 at 12:03, Michael Hirsch wrote:
> 
> >
> > Is there an interest in a talk on general business tools like
> > accounting, CRM, and general uses of Linux today in a business
> > environment?
> >
> 
> I'm looking for a good support tracking program.  Customers call in
and
> they are entered into a system and that problem can be tracked.  I use
> Mantis for bug tracking and it is not really designed for tracking
> support trouble tickets.
> 
> _______________________________________________
> Ale mailing list
> Ale at ale.org
> http://www.ale.org/mailman/listinfo/ale