[ale] Re: speedfactory dsl router setup

[James Sumners]

I readily admit that I didn't follow the other thread very closely. I
just glanced over it a few times and got the basic idea. *shrug*

I was trying to say that you believe any ISP like Speedfactory is
nothing more than a filter between Bellsouth. That may be accurate, I
am not sure. But, I do believe that Speefactory honestly tells its
customers what is up and why something may be wrong. Their help desk
is not the typical help desk. Hell, the building they are in isn't
even big enough to be the break room at Earthlink.

I have had to deal with plenty of help desk calls, on both ends. I do
have some idea about good help desk techs and bad help desk techs. The
ones at Speedfactory are of the first variety.

On Mon, 14 Feb 2005 14:05:35 -0500, Jim Popovitch <jimpop at yahoo.com> wrote:
> On Mon, 2005-02-14 at 13:32 -0500, James Sumners wrote:
> > Not to be rude but, you really can't make that statement.
> 
> Yes I can, and I did.  To blindly trust the person that answers a
> helpdesk line is nonsense.  Get some credentials or a 3rd-tier admin and
> it might be a different case.
> 
> > Based on a previous thread a couple of weeks ago you really
> > don't care about any other ISP than Bellsouth
> 
> You are wrong.  Go read the archives to find out which ISP i use.  Yes I
> may have experience with many, but you will find that I only actively
> use one.
> 
> > and have not taken the time to learn about anyone else.
> 
> You haven't taken the time to learn about me, yet you are saying I am
> wrong.  Is this yet another example of the pot calling the kettle black?
> 
> > The folks at Speedfactory know what they are talking about and
> > are quite honest with their customers.
> 
> Right.
> 
> Explain then how a SF customer authenticates via pppoe.
> 
> -Jim P.
> 
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-- 
James Sumners
http://james.roomfullofmirrors.com/

"All governments suffer a recurring problem: Power attracts
pathological personalities. It is not that power corrupts but that it
is magnetic to the corruptible. Such people have a tendency to become
drunk on violence, a condition to which they are quickly addicted."

Missionaria Protectiva, Text QIV (decto)
CH:D 59