[ale] [OT] VoIP recommendations

[Nathan Underwood]

We've been using Vonage for close to a year now, and have been very 
pleased.  There have been some outages (2 I believe), but both were 
resolved quickly.  During the outages, it was just as difficult to get 
someone from Vonage on the phone as it would have been to get someone 
from --some other phone company-- that was competent enough to address 
the issue.  Thus far, I am a very happy Vonage customer.

Nathan J. Underwood



Richard wrote:

>On Thursday 31 March 2005 01:58 pm, Geoffrey wrote:
>  
>
>>Michael B. Trausch wrote:
>>    
>>
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>>>Hey, I know that there was a meeting on this, but I am looking at
>>>getting away from my cell phone and I was thinking about going to a
>>>landline, but I think I'd rather go with VoIP given all of it's
>>>advantages.
>>>      
>>>
>>I'm not sure I understand getting rid of your cell phone, you have dsl
>>in your car? :)
>>
>>    
>>
>>>Having looked through, I thought that this was something that was
>>>discussed on the mailing list, but I can't seem to find it in the
>>>archives.  I know that at the meeting people were saying to avoid
>>>Vonage.  Other then the 911 issues it experiences, I'm not sure why
>>>it's such a "bad" thing.
>>>
>>>Can anyone that currently has VoIP tell me the best place to go in
>>>terms of what they'd recommend and why?  Just curious.  Thanks.
>>>      
>>>
>>I'm using vonage.  I went with them because another ale member got a
>>referral for it.  It just works.  I've had a few outages which did not
>>last very long.  The downside is, you'll have a hard time getting to
>>anyone on the phone.
>>
>>    
>>
>
>Been using Vonage for almost two years.  Outages have been minimal.   Most 
>recently Mine was out for several days when I screwed up my router.  99% 
>of the time others cannot tell it's VoIP, the rest of the time they think 
>I'm on a cell phone!
>
>In the beginning it was easy to get vonage help on line or on the phone, 
>lately that has been the ONLY problem I've had with them.  I've 
>recommended them to my friends who are also happy with the service.
>
>Bottom line, take a chance, you have no long term obligations so you can 
>switch or cancell anytime.
>
>Richard
>  
>