[ale] OT: Where to purchase a Mac

[Chris Woodfield]

I had two warranty issues resolved with my Apple Powerbook; the first 
time, I took it to the Apple Store, and had it shipped back to me. The 
second time (the first repair broke something else), they shipped me a 
box with a prepaid return shipping label; I used that to send the 'book in 
and I got it back a week later.

Where are you located where you can't take it anywhere other than CompUSA?

-C

On Mon, Oct 04, 2004 at 03:53:48PM -0400, John Wells wrote:
> Barry Hawkins said:
> >     All Apple systems are under warranty from Apple for one year.  I have
> > had a problem with a system before and my experience was quite the
> > opposite.  If someone is giving you a runaround with the CompUSA
> > thing, demand that it be serviced under the Apple warranty.  Apple
> > warranty repair is remarkably fast, even when you don't have AppleCare
> > (within the first year, of course).
> 
> Barry,
> 
> Still tracking this down.  CompUSA says I have to have a letter from Apple
> to avoid being charged the $100 service fee.  Apple's site says the only
> way I can get my eMac serviced under warranty is to take it to an
> AASP...the only one here is CompUSA.  I suspect the guy I spoke to at
> CompUSA doesn't know what he's talking about.  Anyway, I'll probably take
> it in and chance it...the whine is driving me crazy :)
> 
> http://www.apple.com/support/emac/service/
> 
> Thanks,
> John
> 
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