[ale] OT: tech support hell at Mindspring
Geoffrey
esoteric at 3times25.net
Tue Mar 16 21:13:34 EST 2004
Jim Philips wrote:
> Anyway, now I know that I need to talk to Speedfactory.
You took the words right off my keyboard...
I got the same kind of attitude from BellSouth when trying to resolve a
problem with my phone. I told a supervisor that I should just cancel
both my lines and go with some other phone service, without missing a
beat, she asked if I would like her to transfer me to someone who could
terminate my service.
Any company that has someone make such a statement should either fire
that employee, or they should be indicted for customer no service. When
a company get's so big they don't care, that sucks...
--
Until later, Geoffrey Registered Linux User #108567
Building secure systems inspite of Microsoft
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