[ale] Can't connect to services with DSL connection

[Adrin]

I would almost say check to make sure you didn't do some type of custom setting in a host
file or something.  That is before you start really digging, but then you say you
connected a laptop.

More and more ISP are requiring some special Auth. that you didn't have to setup in the
past. Look for a FAQ on the providers website and see what how tos they have for setting
up something like Outlook or other email program.

You know you can lookup the server you are trying to get too?  Then use telnet
xxx.xxx.xxx.xxx port#  and see if you connect.  That is pretty much the raw way to debug.
Ping used to be good but sometimes that is blocked.

Adrin



> -----Original Message-----
> From: ale-bounces at ale.org [mailto:ale-bounces at ale.org]On Behalf Of Trey
> Sizemore
> Sent: Friday, July 30, 2004 9:10 PM
> To: ALE
> Subject: [ale] Can't connect to services with DSL connection
>
>
> I recently switched from Adelphia's cable internet connection to DSL
> from Alltel because Adelphia expressly prohibits users from running
> servers of any type.  The Alltel service was enabled today and I hooked
> up the provided modem per their instructions.  Even used my WinXP laptop
> so I could test to make sure it would at least work on a 'supported'
> operating system.  Lo and behold, I can establish a connection and surf
> the 'Net.
>
> BUT...no other services will connect.  First I tried getting my email
> via Thunderbird on the WinXP box.  It couldn't connect to either email
> (fastmail.fm or my own domain).  Server kept timing out.  Hmmmm.  I did
> change the SMTP settings to reflect the values for Alltel, but left
> everything else the same.  Tech support was no help on this.  They said
> it 'should just work'.  They say no ports are blocked by default with
> the PPPoE accounts.  I then connected my SUSE 9.1 desktop (modem to
> Netgear router to desktop).  Same deal.  Can't get email via Evolution
> (server timeouts) and Kopete can't connect either.
>
>
> Aaaarrggh!  This is my first time with DSL (always had dial-up or cable
> in the past).  I might be overlooking something simple, but nothing
> obvious has hit me yet.  I'm hoping someone can provide some next steps
> as to what to check.  Could it be something the provider is doing?  I'm
> using a SpeedStream 5200 modem if that helps.
>
> Thanks.
> --
>   Trey Sizemore
>   trey at fastmail.fm
>
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