[ale] Comcast linux...

[Yu, Jerry]

I have a RH linux hooked up to the cable modem (Motorolla surfboard ??4100).
It always picks up IP/subnet/dns using DHCP just fine.  The RH has been
upgraded from RH 6.1 all the way to 9.0. Hasn't got around to upgrade to
Fedora yet.
Make sure your firewall rules allows DHCP (67/68).
I can give you the information once I get home. However, the IP you grab
manually may conflicts with whoever gets assigned by Comcast's DHCP
server...


-----Original Message-----
From: Byron A Jeff [mailto:byron at cc.gatech.edu]
Sent: Tuesday, January 06, 2004 7:26 AM
To: Atlanta Linux Enthusiasts
Subject: Re: [ale] Comcast linux...


On Mon, Jan 05, 2004 at 03:20:48PM -0800, Berlin Brown wrote:

> I almost have my comcast cable modem setup.  I think I just need a primary
> dns, nameserver using ips only.  Does anybody have the dns for atlanta
from
> comcast, emory area.

That's an interesting question. Everything for comcast is set up via DHCP 
right?

>  

> I cant find it on the net.  And the people at comcast wont give it to me.
> Redhat is supposed to pick it up, but it didnt?

That's real interesting. Actually it just got more interesting as I checked
my smoothwall machine and it's acting as its own caching nameserver. So
I don't have the address either.

BTW the cc.gatech.edu College of Computing server will serve DNS addresses
to anyone who asks. It's what I always use when I don't know the local 
address: 130.207.3.207

>  

> Funny thing, when the comcast tech came.  At first I never even thought
you
> needed a windows machine(havent installed a win machine in 2 years).
Anyway
> the guy went nuts over it.

Not only typical, but it's in your Terms of Service.

>  I said fine, just leave the modem, 'We can't do
> that, once you get windows up, we will send another guy out.'  

Again the standard response.

> B.S.!, just  leave the modem, Ill figure it out, then he left.

It's unfair, but makes sense. Here's the facts of the matter:

1) The techs only have limited training.
2) The customers generally know nothing about computers and networking.
Usually
   this gives the techs an advantage, until they come across one of us. ;-)
3) It costs money to train for another OS and....
4) They can lose their jobs if they leave without it being set up.

It's a tough life for us Linux folks, but in fact I and appreciate the
policy
because if they did train the Techs (both rolling and phone), the cost of 
service goes up.

On the phone I always tell 1st level tech support that's it's a Windows 2000
box. I patiently explain that it's the cable modem, not my machine. If I
get to second level I ask "Do you want to hear the truth?". Usually they do,
but they don't flip out. I ask them what they are looking for and translate.

I still find it interesting that no DNS info comes through...

BAJ
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