cfowler at outpostsentinel.com
Wed Feb 18 16:38:03 EST 2004
Service and support usually come at a price. That is when you need to
buy from Dell, IBM, and others. I purchase from these guys because they
are cheap and I can fix what goes wrong.
On Wed, 2004-02-18 at 15:31, Geoffrey wrote:
> John Cole wrote:
> > Which guy was it?
> I don't recall.
> > I know that they can be short with people but it's
> > usually people who should be (IMHO) buying a Dell/Gateway/HP
> > anyways. Some of the customers who go in there are complete newbies
> > and mixed with the accent of most of the people who work at Ginstar
> > makes for a very difficult experience for some.
> So that's the customer's fault? I applaud the newbie who goes in to
> purchase memory for his box, rather than drop it off and have it
> installed for 2X the price.
> We were all new at this at one time. Because someone is inexperienced
> with something doesn't mean you treat them crappy. Ginstar lost my
> business, and I'll suggest everyone else go elsewhere.
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