[ale] Bellsouth DSL?

[tfreeman at intel.digichem.net]

On Tue, 3 Jun 2003, Jim Lynch wrote:

> Just a comment.  I'm using the Linksys router and it works fine on
> Bellsouth DSL. However, in the past when I've had a problem with the
> line, the support person refused to help me unless I was connecting via
> either a Windows box or a Mac.    So I have to keep a copy of their
> software installed on a Windows box that I can connect directly to the
> DSL modem.  I cheat a little and tell them it is connected directly,
> even though I do have a hub between the modem and my system.  It's
> aggrivating to have a problem because they insist on troubleshooting by
> the book.  Do this, do that, reinstall your software, "What?"....  Yep,
> they refused to help any longer until I found the stupid CD that came
> with my installation and reloaded the windows software.  Both times I
> had a problem it was on their end, but it took at least and hour and a
> half of me wasting my time doing things by their "book".
> 
> I mentioned Linux and they said "we don't support it".  I mentioned a
> router and got a lecture on how the service was limited to a single
> computer and I'd better not connect more that one behind that router,
> besides it wasn't supported either.  RIght.....

As clear an explaination of why I will not fool with Bell South DSL as any 
I have ever come up with.


-- 
=============================================
If you think Education is expensive
Try Ignorance
                   Author Unknown
============================================

_______________________________________________
Ale mailing list
Ale at ale.org
http://www.ale.org/mailman/listinfo/ale