[ale] IT department

[Jonathan Rickman]

On Tuesday 26 August 2003 23:46, George Johnson wrote:

>      I have run into an opportunity to assist with starting an IT
> department for a small business in Fla.  These are a couple of friends
> of mine that I have known for several years.  My problem is I have never
> started an IT department and need info on how to do so.  I have looked
> at Amazon.com, Microcenter, and other book stores for books or magazines
> on how to do it but only have found a PDF download so far.  I do plan on
> using Linux as much as possible even on laptops with Vmware running xp
> to keep one of the guys happy and in touch with his ACT software, for
> which I wish I could find a Linux replacement.  Any assistance with
> direct info or books etc would be appreciated.

An IT department must consist of 3 things to be successful. People, process, 
and technology...in that order. Evaluate the needs of the business, then 
bring in people to help you design the process. These people could be 
employees, consultants, or the management. Doesn't matter. Just don't do it 
yourself. You start looking at technology only after you have designed the 
process and have buy-in from management. Don't let personal bias influence 
you. Don't go into it with the goal of building an all Linux shop however 
admirable that may be.

-- 
Jonathan Rickman
X Corps Security
http://www.xcorps.net


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