[ale] OT: BellSouth FastAccess DSL
Geoffrey
esoteric at 3times25.net
Sat Nov 9 08:41:45 EST 2002
Robert Heaven wrote:
> BellSouth is not the new monopoly in town. In fact they are probably the
> oldest (if you consider Ma Bell) at over 100 years old. And, yes, they
> are regulated by the Georgia Public Service Commission
> (http://www.psc.state.ga.us) with an online complaint web site.
>
> Unfortunately, DSL is a non-regulated service (which is puzzling to me
> since they are the ONLY ones that can provide the service via their
> telephone switching network) which means they can do almost anything
> they want to and get away with it.
>
> But, if enough people flood the PSC with enough (legitimate and
> documented) complaints maybe they'll do something.
I don't know about BellSouth, but I had very good success with the PSC
when I contacted them regarding a problem with Georgia Natural Gas. I
had been on the phone with GA Gas a number of times, no resolution. I
contacted the PSC by phone, voiced my complaint and GA. Gas called me
the next day with the resolution I had been trying to get all week.
--
Until later: Geoffrey esoteric at 3times25.net
I didn't have to buy my radio from a specific company to listen
to FM, why doesn't that apply to the Internet (anymore...)?
---
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