[ale] OT: BellSouth FastAccess DSL

[Robert L. Harris]

  Like or disklike BS, can't argue your reason for going back there then.
Doubt they're going to be much more responsive but I'll cross my fingers
for you.

Thus spake Fulton Green (ale at FultonGreen.com):

> Date: Fri, 8 Nov 2002 13:21:27 -0500
> From: Fulton Green <ale at FultonGreen.com>
> To: Geoffrey <esoteric at 3times25.net>
> Cc: ALE <ale at ale.org>
> Subject: Re: [ale] OT: BellSouth FastAccess DSL
> 
> Naturally, this is an off-list reply since I didn't want to start yet
> another flamefest on ALE ...
> 
> I'm not all that happy about choosing B$, but I'm doing it because back in
> March, back when I had DirecTV DSL (ne'e Telocity), which I had previously
> been happy with, I had noticed some severe technical difficulties with the
> service that wound up making the service barely usable only during late
> night (and unusable all other times). I complained to DirecTV, who routed
> the request to B$, who found an issue in their line and corrected it. A week
> later, I had the same problem, so I complained again, and B$ came out to my
> complex and told DirecTV that it was my inside wiring. DirecTV then offered
> to add a special "data line" between the complex box and my apt., but that
> if that wound up fixing the problem, I'd be out $150. Being barely able to
> scrape up food and gas money on an unemployment benefits budget, I punted.
> 
> So now, I figure that if I have those same probs, BellSouth will be more
> active in trying to fix them while I have their service. I'll see just what
> exactly I lose if I don't do the full 12-mo. commitment, then choose a more
> amenable (i.e., non-PPPoE-authenticating) provider, or maybe by then my
> credit rating will be good enough such that I don't have to pay an extra
> deposit for AT&T Comcast.
> 
> On Fri, Nov 08, 2002 at 01:04:43PM -0500, Geoffrey wrote:
> > I personally wouldn't ever choose Bellsouth for any service.  There 
> > customer service is non-existent, they're arrogant and, plain just don't 
> > care.
> 
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:wq!
---------------------------------------------------------------------------
Robert L. Harris                     | PGP Key ID: FC96D405
                               
DISCLAIMER:
      These are MY OPINIONS ALONE.  I speak for no-one else.
FYI:
 perl -e 'print $i=pack(c5,(41*2),sqrt(7056),(unpack(c,H)-2),oct(115),10);'


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