[ale] Bye-bye, Telocity/DirectTV

[Jimmie Fulton]

This is definitely not a real answer to your question, but I though I'd
throw in a few words.

1)  I think that what your are doing with the NIC is all that is needed.  I
don't use AT&T but a friend does.  The only issue he had was that the NIC
used during install was the one he was stuck with for service.

2)  About your service with your previous provider...  I'm using Speakeasy
DSL, and I'm very impressed.  Even their tier-1 know their stuff.  The
company primarily uses Linux/Open Source software to run their whole
operation.  From their site:

http://www.speakeasy.net/main.php?page=configlinux
"Speakeasy encourages the use of open source software, everyone here uses
and relies on it daily!"

I believe they are now currently the largest national DSL ISP.  They are
also very flexible with network setup.  I have four IP addresses, and they
have no problem with the fact that I run DNS, mail, and web hosting.

Their site is www.speakeasy.net

Jimmie Fulton
Systems Administrator
Environmental Health & Safety Office
Emory University School Of Medicine


-----Original Message-----
From: jhubbs at telocity.com [mailto:jhubbs at telocity.com]
To: ale at ale.org
Sent: Tuesday, October 23, 2001 4:30 PM
To: ale at ale.org
Subject: [ale] Bye-bye, Telocity/DirectTV


On September 28, my DSL service went out completely and after two and a half
weeks of spending hours and hours on hold with tech support only to
basically have to keep starting over and over with Tier-1 know-nothings each
time (regardles of how many times I'd talked to Tier-2 people), I decided to
bail and give cable a try.  

I have installation scheduled for 11/1.  From what I can tell so far, what I
need to do is take the Internet-side NIC from my Coyoye Linux firewall and
put it into a Windows machine so the installer can set me up, and then I'm
free to move the NIC back to the firewall in order to find joy.  Does anyone
know if AT&T Broadband uses PPPoE or if there are any other issues I should
know about?

It very much appears as though the DirectTV/Bellsouth relationship is
extremely broken.  During this DSL outage, I lost my dialtone and two guys
were at my house the very next day to fix it.  Is it fair to surmise that
Bellsouth simply makes as little effort as they can get away with to repair
DSL service via other ISPs?

- Jeff



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