[ale] bugzilla help

Steve Throckmorton ttwelve at yahoo.com
Sat Jun 30 12:07:03 EDT 2001


Do you have access to the complete docs?  If not, they're online at
www.trilobyte.net/barnsons/html/

Didn't read them myself, just glanced--the FAQ is impressive in length, anyway.
 Hope this helps.

--- Cade Thacker <cade at computerreligion.com> wrote:
> I tried to search the web for answers, but if anybody has ever tried to
> search for info on bugzilla, all you get is everybody elses bug trakcing
> page(arrrgg!), anyway I am stumped, so any help or ideas are very much
> appreciated.
> 
> I installed bugzilla, to see what is was all about, and all is good.  It
> is working fine, except when I enter a new bug, The data is written to
> mysql db, and the entry shows up on subsequent querys of the system, but
> is gives an error when you click on submit on the bug entry form. The
> error is "can't lock file (line 173) global.pl"  I don't have the error
> directly in front of me but I am pretty sure that is it.  It occurs when
> it tries to run a SELECT query.  Anybody run into this?  I am running this
> on Mandrake 7.2.  Thanks in advance for an help. 
> 
> There is a blurb in the Bugzilla install doc that say not to run bugzilla
> on a file system that does not support flock().  I am not sure if my
> install of Mandrake 7.1 supports it or not but I would guess it would.(?)
> 
> Thanks in advnace. 
> 
> --cade


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