[ale] DSL Options

[Ray Hiltbrand]

Stephen,
I have been with Speakeasy using IDSL for several months.  So far so good.  They
have had only one major outage due to a redback server.  Before signing up with
speakeasy I talked with the sales folks.  The thing that got my attention was
that if I had lots of problems or they could not provide reliable service then
the "contract" was voided with no fees.  Not sure if they are still doing that.
And if it makes a difference I primarly run Solaris and OpenBSD at home.

	--Ray



On Sat, 26 Aug 2000, Stephen F Nicholas wrote:

> Hello Ale,
> I know this has been beat to death, but my situation might open up a new
> forum.
> 
> Prelims:  Tried RoadRunner.  Worked fine while it was up ( >50% ).
> Customer service was pretty bad.  2 hrs + to get a body on the phone.
> Problem was not local, as my neighbor also had it.  Everytime I would go
> down (data light out), I'd call him and he'd be down also.  Support
> insisted it was a problem on my end and I was going to have to interrupt a
> software upgrade for 20 of the 34 libraries in the University System of
> Ga.  I don't think so.  So I stayed with Mindspring / Earthlink.
> 
> My box is a RedHat 6.1.
> 
> Questions about DSL:  I'm ~8500 feet too far from the CO.  So ADSL is out.
> Checking out http://www.dslreports.com/reviews/93 reveals that I'm
> eligible for IDSL from Phoenix and Speakeasy at 144kb access.  There's
> also RADSL from Covad (this also includes Speakeasy above.)  
> 
> My question(s) are :  How is the above service ?  Customer service ?  How
> is performance for IDSL and RADSL ?  Both require a one year contract, but
> after my RoadRunner experience, I'm somewhat relunctant.  I'm somewhat
> familiar with IDSL, but have heard nothing about RADSL and the results.
> It sounds like the modem negotiates the connection each time.  My question
> is how has anyone who has had this faied out on connection speed ?  I just
> don't want to extra money for a same connection speed I already have.
> They state d/l speeds of 608 kb (maximum).  In reality, what is the real
> speed ?
> 
> Sorry to bend the ears,  Just need to make an informed decision.
> 
> Steve
> 
> =======================================================
> | Steve Nicholas             |                        |
> | Unix System Programmer     |  A risk is not a risk  |
> | Georgia State University   |  until it is taken.    | 
> | snicholas at gsu.edu          |                        |
> | 404-651-1062               |  BBROYGBVGW            |
> =======================================================
> 
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> 

--
Ray W. Hiltbrand             rayh at speakeasy dot org 
     "Restlessness and discontent are the
      first necessities of progress." -Edison



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