[ale] computer support joke

[Steven A DuChene]

This is probably old but i hadn't seen it before so I'm sending it on
in case it's new to others too.

  From an ex-field sales/support survivor:
  
  I used to work in a computer store and one day we had a gentleman call
  in with a smoking power supply.  The service rep was having a bit of
  trouble convincing this guy that he had a hardware problem.
  
  Service Rep:  Sir, something has burned within your power supply.
  
  Customer:     I bet that there is some command that I can put into
                the AUTOEXEC.BAT that will take care of this.
  
  Service Rep:  There is nothing that software can do to help you with
                this problem.
  
  Customer:     I know that there is something that I can put in...
                some command... maybe it should go into the
                CONFIG.SYS.
  
                [After a few minutes of going round and round]
  
  Service Rep:  Okay, I am not supposed to tell anyone this but there
                is a hidden command in some versions of DOS that you
                can use.  I want you to edit your AUTOEXEC.BAT and add
                the last line as C:DOSNOSMOKE and reboot your
                computer.
  
                [Customer does this]
  
  Customer:     It is still smoking.
  
  Service Rep:  I guess you'll need to call Microsoft and ask them for
                a patch for the NOSMOKE.EXE.
  
                [The customer then hung up. We thought that we had
                heard the last of this guy but NO... he calls back
                four hours later]
  
  Service Rep:  Hello Sir, how is your computer?
  
  Customer:     I called Microsoft and they said that my power supply
                is incompatible with their NOSMOKE.EXE and that I need
                to get a new one.  I was wondering, where can I get it
                done and how much it will cost..
  
-- 
Steve DuChene              sad at hpuerca.atl.hp.com               1-800-633-3600

	       The HP North American Response Center, Atlanta
		  X/CDE/Vue/xterminal/graphics support team
    		    I am an employee of Hewlett-Packard.